AVEVA PI System administrators like you make improvements and adjustments every day, and most take place without a hitch. In this session, we'll cover when AVEVA Technical Support recommends calling in before making a change. Using our technical support strategically can reduce downtime for operations and late nights for operators. By calling us sooner, you can avoid calling us later.
Andrew Doyle has been a Product Support Engineer with AVEVA (and formerly OSIsoft) since early 2018. His interest in scalable, reliable, and maintainable data systems fuels his work with professionals like you and his concurrent coursework in software engineering. Andrew gauges his understanding of a problem by his ability to explain by analogy and establish detection and correction mechanisms for the future. When not completely focused on computer systems Andrew enjoys Korean pop music and exploring ways to live more sustainably.