Shiftconnector® - enabling plants to have a seamless transition between shifts

by eschbach

Interactive shift handover solution by eschbach. Enterprise ready Plant Process Management (PPM) software. Easy to use, adapt and integrate with other mission critical applications.

Solution Overview

Shift handovers are the most important 15 minutes at your plant. The effectiveness of these critical minutes has a significant impact on the safety, quality and performance of the hours right after the relief team has taken over. Should this be left up to mountains of individual emails, spreadsheets, and PDFs? No. The effort expended here, with each plant doing their own thing ends up costing more and inhibits seamless communications within the team and across departments.

That is exactly the place for a best-of-breed application like Shiftconnector®, which connects people with their innate human intelligence and enables information to be reconciled with machine data and consumable by AI.

Shiftconnector® is a Plant Process Management (PPM) solution, which is trusted by leading companies in the pharmaceutical and chemical industry. It supports their shift workers and managers to track compliance, ensure safety and improve performance. This provides a trackable, single source of truth for communication between front-line personnel and managers to ensure smoother operations and build a learning organization.

IT and OT senior managers like Shiftconnector® because it integrates with OSIsoft PI Server as well as with enterprise applications such as CMMS and ERP. It has been proven at large scale with many global rollouts.

With the advent of the pandemic, Shiftconnector® enables social distancing in your plant and remote work.  

Solution Approach

Shiftconnector® is a responsive web-based application which means that it can be accessed with any standard web-browser, on a desktop, laptop, tablet or phone. It also runs on iOS and Android devices. There is no additional client software necessary in order to use Shiftconnector®. It is available as (1) SaaS hosted by us in our ISO27001 data center or (2) on-premise installed at your site. 

Shiftconnector® has configurable forms, UI and dashboards as well as an eXtendable Data Concept (XDC). This allows you to configure Micro Services which are available via the API as well. This flexibility allows a seamless integration with OSIsoft PI Asset Framework and PI Event Frames. 

Shiftconnector® supports a broad variety of daily use cases, such as:

Operations Management:

-         Shift Handover, Morning Meeting, Night Instructions

-         Plant Status, Operator Readings, Training Distribution

-         Routine Actions and Inspection Management

Process Safety / EHS:

-         Work Permit Tracking, Safeguard Tracking

-         Incident Reporting, Corrective Action and Preventive Action

-         Management of Change             

Asset Performance:

-         Loss Accounting, OEE / AU Reporting

-         Continuous Improvement Tracking, Special Sample Tracking

-         Emergency Repair Orders with interface to SAP PM, IBM Maximo, Infor EAM, etc. 

Also, see our OEE solution io.Performance in the OSIsoft market place.

eschbach is the software vendor behind Shiftconnector®. For more than 15 years, we have served well-known clients like BASF, Roche, Sanofi and Bayer.

eschbach has its offices in Bad Saeckingen, Germany and Boston, USA



  • Low Risk / High Impact digitization investment
  • Ensures safety, compliance and increases plant performance
  • Simple to use - operations people first choice
  • Improved cross-department communication & access to key operational information
  • Easy to adapt with WYSIWYG form designer and extendable Data Concept (XDC)
  • XDC integrates seamless with PI Asset Framework and PI Event Frames
  • Large scale rollouts such as Bayer, Covestro, DuPont and Roch

PI System Requirements

PI System Access, Event Frames, Asset Framework

Solution Type

MES, Safety Compliance


  • Chemical & Petrochemical
  • Oil & Gas
  • Pharmaceuticals & Life Sciences
  • Food & Beverages

Business Impacts

Optimize Processes, Increase Asset Health & Uptime, Manage Risk & Regulatory, Advance Safety Performances


Applications for the PI System